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SYSTEM REQUIREMENTS

Single User (See Specific Info for Tills and/or Meters)

  • Microsoft Windows 98 and Microsoft Windows NT 4.0 Workstation are Not support in RRS.
  • Microsoft Windows XP Professional  (XP Home version Not supported)
  • Microsoft Windows Vista Business or Ultimate (Vista Home Basic and Home Premium Not supported)
  • Microsoft Windows 7 Professional, Enterprise, or Ultimate (Windows 7 Starter and Home Premium are Not supported)
  • Dual Core CPU or higher
  • 80GB Hard Drive or Higher
  • 2GB Ram or More
  • DVD  Drive
  • USB Ports 4
  • 17” Lcd Monitor

Peer to Peer System

  • Same System Requiremens as listed for Single Users
  • Red River Software recommends a two computer maximum peer to peer connection.
  • Same specs as above for Both Computers.
  • Red River Software is installed onto Main computer on peer to peer system
  • Slave computer we map drive letter to Main computer then setup Red River Software Icon pointing to that drive letter to run Red River Software on slave computer.
  • Red River Software (Does Not Support) installing Red River Software on Main computer and Slave computer and sharing data directory
  • Click here for a diagram

Point of Sale Till

  • Microsoft Windows XP Professional
  • Dual Core CPU or higher
  • 80GB Hard Drive or Higher
  • 2GB Ram or More
  • DVD Drive
  • Serial Port for Price Pole or Scanner
  • USB Ports 4 Minimum
    • Cherry USB Keyboard
    • USB Mouse
    • Motorola USB Scanner
    • Star USB Thermal Printer
  • 17”  Lcd Monitor

Windows 2003 / Windows 2008 Terminal Server

  • Microsoft Windows 2003 /Windows 2008 Terminal Server 32 Bit or 64 Bit Operating System
  • Microsoft Windows Operating System 5 user cal license
  • Terminal server 5 user cal license
  • Dual CPU’s any speed will work
  • Raid 5 Hard Drive setup
  • 4 GB Ram  or more (Determined by # of users and Software Applications)
  • DVD Drive
  • Serial Port
  • USB Ports
  • 17” LCD Monitor
  • Click here for a diagram

Citrix Operating System

  • Follow Windows 2003 / Windows 2008 Terminal Server specs

Printers

  • Okidata 320 and 420 Parallel Text printers
  • HP LaserJet’s should be connected direct to Server or to a Jet Direct Box if Networking LaserJet Printer.
  • HP DeskJet’s and Office Jet’s and Photo Smart all in one HP printers (Not all supported in Windows 2003 / Windows 2008 Terminal Server and Citrix Server.  Check with Hewlett Packard to see if Compatible printer driver for networking printer.)
  • Single User Computer install HP Printer driver for model of HP printer attached to your computer.
  • RRS ASP Customers must have 32 bit driver for printer to be compatible with ASP server.
  • Other Brand of Printers not supported in Red River Software.

Seiko Label Printers

  • Model numbers 100 (1” labels), 200 (2” labels) or 240 (2” labels)
  • Not supported on a Terminal Services network  (07-21-03)
  • Hasn’t been tested through a Citrix environment (07-21-03)
  • Works on stand alone machines

G-site

  • A business class machine w/2 com ports
  • Two internal factory 9-pin serial ports or 9 pin A/B switch box
  • USB port for label printing
  • If connecting to the till via Citrix, remote locations must have a static IP address

Ruby - Sapphire

  • Must be cabled thru serial ports.
  • Must be cabled to have PLUs controlled by Ruby.
  • Needs MAXPLU NUMBER (under System Setup – Manager – Configuration) set to 10,000.  To change this, you have to have done EOD or  you will lose your daily sales.
  • Usually defaulted to Com5, but can be set to any com ports.
  • Must be running Ruby Link if the Back Office operating system is 64 Bit.
  • Sapphire requires a dedicated network card in addition to the serial port.

Passport

  • Must have a dedicated network card for communication with Passport Only.

Nucleus

  • Must have a dedicated network card for communication with Nucleus Only.

LCR Meters

  • Laptop hooked up to LCR Meters needs an internal Com Port on Laptop.

A/B Switch Box

If Male Switch Box, additional parts needed:

  • 1 M-F 6ft Serial Extension Cable, Part #CTG R2711

If Female Switch Box, additional parts needed:

  • 1 M-F 6ft Serial Extension Cable, Part #CTG R2711
  • 2 M-M 9 pin Gender Changers, Part #SYC-A48500

Handheld Scanners

  • Windows NT 4.0 Workstation does not support USB devices.

Quick Books Interface

  • DNS2GO
  • GUILD FTP SERVER
  • QB PRO 2002 or higher

3rd Party Software Programs

  • Customer is responsible to install software programs before RRS Trainers come on site for training. 

Support Connecting to Customer Computers

  • Remote Desktop Connection
  • Show MyPC
  • CrossLoop
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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