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SYSTEM REQUIREMENTS
Single User (See Specific Info for Tills and/or Meters)
- Microsoft Windows 98 and Microsoft Windows NT 4.0 Workstation are Not support in RRS.
- Microsoft Windows XP Professional (XP Home version Not supported)
- Microsoft Windows Vista Business or Ultimate (Vista Home Basic and Home Premium Not supported)
- Microsoft Windows 7 Professional, Enterprise, or Ultimate (Windows 7 Starter and Home Premium are Not supported)
- Dual Core CPU or higher
- 80GB Hard Drive or Higher
- 2GB Ram or More
- DVD Drive
- USB Ports 4
- 17” Lcd Monitor
Peer to Peer System
- Same System Requiremens as listed for Single Users
- Red River Software recommends a two computer maximum peer to peer connection.
- Same specs as above for Both Computers.
- Red River Software is installed onto Main computer on peer to peer system
- Slave computer we map drive letter to Main computer then setup Red River Software Icon pointing to that drive letter to run Red River Software on slave computer.
- Red River Software (Does Not Support) installing Red River Software on Main computer and Slave computer and sharing data directory
- Click here for a diagram
Point of Sale Till
- Microsoft Windows XP Professional
- Dual Core CPU or higher
- 80GB Hard Drive or Higher
- 2GB Ram or More
- DVD Drive
- Serial Port for Price Pole or Scanner
- USB Ports 4 Minimum
- Cherry USB Keyboard
- USB Mouse
- Motorola USB Scanner
- Star USB Thermal Printer
- 17” Lcd Monitor
Windows 2003 / Windows 2008 Terminal Server
- Microsoft Windows 2003 /Windows 2008 Terminal Server 32 Bit or 64 Bit Operating System
- Microsoft Windows Operating System 5 user cal license
- Terminal server 5 user cal license
- Dual CPU’s any speed will work
- Raid 5 Hard Drive setup
- 4 GB Ram or more (Determined by # of users and Software Applications)
- DVD Drive
- Serial Port
- USB Ports
- 17” LCD Monitor
- Click here for a diagram
Citrix Operating System
- Follow Windows 2003 / Windows 2008 Terminal Server specs
Printers
- Okidata 320 and 420 Parallel Text printers
- HP LaserJet’s should be connected direct to Server or to a Jet Direct Box if Networking LaserJet Printer.
- HP DeskJet’s and Office Jet’s and Photo Smart all in one HP printers (Not all supported in Windows 2003 / Windows 2008 Terminal Server and Citrix Server. Check with Hewlett Packard to see if Compatible printer driver for networking printer.)
- Single User Computer install HP Printer driver for model of HP printer attached to your computer.
- RRS ASP Customers must have 32 bit driver for printer to be compatible with ASP server.
- Other Brand of Printers not supported in Red River Software.
Seiko Label Printers
- Model numbers 100 (1” labels), 200 (2” labels) or 240 (2” labels)
- Not supported on a Terminal Services network (07-21-03)
- Hasn’t been tested through a Citrix environment (07-21-03)
- Works on stand alone machines
G-site
- A business class machine w/2 com ports
- Two internal factory 9-pin serial ports or 9 pin A/B switch box
- USB port for label printing
- If connecting to the till via Citrix, remote locations must have a static IP address
Ruby - Sapphire
- Must be cabled thru serial ports.
- Must be cabled to have PLUs controlled by Ruby.
- Needs MAXPLU NUMBER (under System Setup – Manager – Configuration) set to 10,000. To change this, you have to have done EOD or you will lose your daily sales.
- Usually defaulted to Com5, but can be set to any com ports.
- Must be running Ruby Link if the Back Office operating system is 64 Bit.
- Sapphire requires a dedicated network card in addition to the serial port.
Passport
- Must have a dedicated network card for communication with Passport Only.
Nucleus
- Must have a dedicated network card for communication with Nucleus Only.
LCR Meters
- Laptop hooked up to LCR Meters needs an internal Com Port on Laptop.
A/B Switch Box
If Male Switch Box, additional parts needed:
- 1 M-F 6ft Serial Extension Cable, Part #CTG R2711
If Female Switch Box, additional parts needed:
- 1 M-F 6ft Serial Extension Cable, Part #CTG R2711
- 2 M-M 9 pin Gender Changers, Part #SYC-A48500
Handheld Scanners
- Windows NT 4.0 Workstation does not support USB devices.
Quick Books Interface
- DNS2GO
- GUILD FTP SERVER
- QB PRO 2002 or higher
3rd Party Software Programs
- Customer is responsible to install software programs before RRS Trainers come on site for training.
Support Connecting to Customer Computers
- Remote Desktop Connection
- Show MyPC
- CrossLoop
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